Welcome to Tercescrow! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Tercescrow (“App”). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information in connection with your use of the App:
1.1 Personal Information
We may collect personal information that you provide directly when you create an account, including but not limited to:
Full Name
Email Address
Phone Number
Payment Details (processed securely through third-party payment providers)
Government-issued Identification (for verification purposes)
1.2 Transaction Information
We collect details of transactions you carry out through the App, including:
Purchase and sale details of gift cards
Transaction history
Payment method details (without storing sensitive banking information)
1.3 Device and Usage Information
We automatically collect certain information about your device and usage of the App, such as:
Device model and operating system
IP address
App usage data (e.g., features accessed, transaction timestamps)
Log files and error reports
1.4 Location Information
We may collect your location data when you use the App to improve transaction security and fraud prevention. You may control this permission via your device settings.
2. How We Use Your Information
We use your information to:
Facilitate secure gift card transactions between buyers and sellers
Verify your identity and prevent fraud
Process payments and withdrawals
Provide customer support and dispute resolution
Improve, personalize, and optimize the App’s functionality
Enforce our terms and policies
Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
Service Providers: Third-party vendors that assist in payment processing, identity verification, customer support, and fraud prevention.
Legal Authorities: If required by law or in response to legal requests.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
End-to-end encryption of sensitive data
Secure payment gateways
Two-factor authentication (2FA) for enhanced security
Despite our efforts, no digital system is 100% secure, so users should also take precautions to protect their personal data.
5. Your Privacy Rights
You have the right to:
Access and update your personal information
Request deletion of your account and data (subject to legal obligations)
Opt-out of certain data collection and communications
Restrict processing of your data under specific circumstances
To exercise these rights, contact us at [Insert Contact Email].
6. Retention of Data
We retain your data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage users to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, and continued use after such updates constitutes acceptance of the revised policy.